“How you run your schedule on Sundays says much about what you expect of your people. What if they’re ushered from the parking lot to the nursery and right into your theater-like seating area—then gently rushed out afterward to make space for the next service? It says that church is primarily about the experience of what happens during the service rather than the relationships that form around the service. . . . Consumers rush in and out of the service, viewing church as a spiritual ‘drive-thru.’ But providers show up early and, as able, stay around afterward. They see church more as family and less as an event.” (144, 145)

The Compelling Community: Where God’s Power Makes a Church Attractive (Crossway, 2015)